Get in touch
Email us at hello@streetcleaning.app.
Please include:
- Your iOS version (Settings → General → About)
- The address you were checking, if relevant
- What you expected vs. what happened
Frequently asked
Why does the app need my location?
To find the block you're standing on and check its cleaning schedule. Your location is never tracked or shared with anyone. You can use the app without granting location access — just type an address into the search bar.
Why is the app showing me ads?
StreetCleaning is free and supported by ads. We never show ads on top of the traffic-light status card or during your first session. If you'd prefer not to see personalized ads, decline App Tracking when prompted — the app still works exactly the same.
How do I turn off push notifications?
iOS Settings → Notifications → StreetCleaning → toggle off. Or inside the app: Settings → Notifications.
The schedule for my block is wrong. What do I do?
StreetCleaning sources data from NYC Open Data and the NYC Department of Transportation. If signs on your block disagree with what the app shows, please email us with the cross-streets and a photo of the sign — we cross-check with the city dataset and report the discrepancy.
How do I delete my account and data?
Open the app → Settings → Account → Delete Account. This removes your saved blocks, parked location, and account record from our servers within 24 hours. If you signed in with Apple, you can also revoke access from iOS Settings → Apple ID → Sign-In with Apple → StreetCleaning → Stop Using Apple ID. Local data on your phone is removed when you uninstall the app.
Does the app work outside NYC?
Not yet — the schedule data is NYC-specific. We may expand to other cities depending on demand and data availability.
How accurate is the "you're safe" status?
We pull cleaning rules straight from the city's published dataset and check for active suspensions before showing green. That said, signs sometimes lag the dataset, and ad-hoc construction or events can suspend cleaning without notice. Always double-check the signs on your block — the app is a tool, not a guarantee.
Known issues
None at the moment. If you've found one, please report it via email.